A Community Fibre is a shared fibre internet service designed for a specific residential or business community, such as an apartment complex, housing estate, retirement village, or business park. Instead of each property arranging a completely separate fibre build, the fibre infrastructure is deployed once for the whole community and shared efficiently among connected premises.
T&Cs apply, see Critical Information Summary
It is an FTTP high-speed, residential internet service delivered to your premises, offered across a range of downstream speeds between 100Mbps and 2Gbps.
A Community Fibre Service is a high-speed fibre internet solution where fibre infrastructure is deployed to serve a group of premises—such as an apartment building, housing estate, or business park—through a shared network build. Once installed, each premise can order its own individual internet service.
No. Community Fibre is usually deployed where it’s economically viable to build shared infrastructure, such as apartments, housing developments, or business parks. Availability depends on the provider and project approvals.
The fibre is installed by a certified network provider or contractor. Maintenance is typically handled by the network provider, while your chosen ISP manages your internet service.
Yes, but routers supplied by other providers may not be fully compatible. Using your own router may limit technical support and could increase the risk of Incorrect Call-Out charges if issues arise.
Yes. Each residence or business has its own plan, account, and billing, even though the underlying fibre infrastructure is shared.