About Us
From hosted phone systems to NBN internet, mobiles to Microsoft Teams integrations, we provide complete solutions for businesses of every size and sector.
Every business is unique. That’s why Buroserv’s IT and Communications packages are designed specifically for your business. Our customised product and service solutions bring together market-leading innovation with all the convenience of dealing with one company and one invoice for bundled services and savings.
Responsive
Our team is ready to respond, with customer calls answered in an average time of just 30 seconds.
All in one
No need to deal with different suppliers and bills when we’ve bundled everything you need into one powerful solution.
Future-proof
Innovative, market-leading technologies customised to the needs of your business.
Our services
From enterprise-wide phone solutions to Australia-wide private network connections. Buroserv delivers information and communications technology solutions tailored to the needs of your business. Every solution is backed by the most trusted network and service providers, market-leading technology and our unrivalled commitment to exceptional customer service.
Our business solution cover:
Cloud-based phone systems
Hosted in the cloud and powered by internet protocols, our BuroX and Buro3CX systems provide a complete communications solution for business.
Our clients
We stand by our values that put customers’ needs first. Responsive service with a personal touch from our dedicated team is no hollow promise. We have a proven track record in delivering whole-of-business information and communications technology solutions. Every solution is backed by the most trusted network and service providers and market-leading technology.
Our people

John Young
Chairman and Non-Executive Director
John Young
John Young is a professional, experienced ICT executive with a successful track record in both government and private domains spanning more than 37 years, as a senior manager, director and consultant covering engineering, marketing, and business development roles. John is well known, trusted and respected across the Australian telecommunications industry.
He served Ericsson for 15 years (9 years at Director level), and two years as a Vice President of Nortel Australia, as well as active participation on various internal and external boards.
Chairman and Non-Executive Director

Lakshman Mawalagedera
Managing Director
Lakshman Mawalagedera
Lakshman has over 35 years of professional experience in various senior and management roles with public listed companies and leading telecommunications organisations. His executive career is characterised by effective leadership and a passion for delivering high quality and complete IT solutions to customers.
Lakshman has a successful track record of consistently leading companies towards strong revenue and profit growth through strategy development, successful business structuring and the pursuit of new business and markets.
Managing Director

John Green
GM Compliance
John Green
John Green is an accomplished Senior Executive with over 25 years of experience driving business performance in the fast-paced telecommunication industry. With over a decade in senior roles, he has successfully negotiated and managed mission critical contracts and represented business in regulatory and industry forums.
John is well known, trusted and respected across the Australian telecommunications industry, he is an accomplished and visionary leader and a proactive change agent recognised for driving unity with the proven capacity to engage with his clients and motivate his people for performance and ignite business drive.
GM Compliance
FAQs
The main difference is that your services shift from a retail platform to a wholesale platform that Buroserv will manage. Key benefits are first-class customer service, carrier-diversity network solutions, and flexibility.
Buroserv provides carrier-diverse network solutions that can be designed and consolidated into one bill solution. Various billing options such as cost-centre billing, call-itemisation and/or service summaries can be selected.
Buroserv is a Tier 2 service provider, all our products and services are supported with carrier-grade Service Level Agreements.
Buroserv has experience in integrating with all telephony hardware systems and therefore all existing equipment or hardware can be utilised.
As part of our service delivery, we offer a Managed Solution, focused on ensuring that all components from designing the solution to provisioning and implementation are delivered efficiently and effectively.
Through our network aggregation abilities and our sophisticated billing platform, Buroserv can provide carrier-grade network options and consolidation onto the same solution, billing platform and one point of contact.