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  • Internet & Data
    • NBN
    • SD-WAN
    • Data
  • Mobile
  • Voice
    • Phone Systems
    • VoIP and SIP
    • Microsoft Teams
  • Guides
    • NBN Explained
    • 1300/1800
    • Cyber Security
    • Save on your telco
  • Business
    • Retail
    • Not-For-Profit
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    • Dealer Channel
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Important Documents

Below are important documents that are downloadable and sets out a range of essential information about every product or service we offer from Buroserv.

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Acceptable Usage Policy
Complaints Handling Policy
Fair Use Policy
Financial Hardship Policy
Direct Debit Request Service Agreement
Direct Debit Authorisation
Billing Information
Standard Form of Agreement
Disclosure Page
Change of Ownership
NBN Speed Explained
Mobile Usage Charges
Appointment of Advocate or Authorised Representative
ACMA – International Mobile Roaming Fact Sheet
Mobile Coverage Maps
Key Fact Sheet: NBN Services
Service Guides
Hardware Guides

Connect With Us

Buroserv has earned a solid reputation for delivering unprecedented value and quality customer service in the ICT field. Our team strives for innovative solutions to our customers’ needs to deliver tangible benefits to their unique business.

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Customer Service

Monday – Sunday

24/7

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SALES & ACCOUNTS

Monday – Sunday

09:00am – 17:00pm AEST

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Faults & Technical Assistance

Monday – Sunday

24/7

Faults and Technical Service icon

Faults & Technical Assistance

Monday – Sunday

24/7

Contact us today
  • 1300 129 582
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We are passionate about what we do, and it is this passion that drives us in our pursuit to become Australia’s leading service provider for businesses, from small to enterprise.

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  • FAQs
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  • Critical Information Summary
  • Important Documents
  • Mass Service Disruptions
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Menu
  • Services
  • Industries
  • FAQs
  • Insights (Blog)
  • Critical Information Summary
  • Important Documents
  • Mass Service Disruptions
  • Covid 19
  • Level 2, 9 Help Street
    Chatswood NSW 2067
  • 1300 129 582
  • customercare@buroserv.com.au
  • www.buroserv.com.au
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