VoIP and SIP
VoIP is the internet-enabled alternative to making regular landline calls, while SIP is the protocol that allows it to happen. Together, they form a powerful communications technology that’s become essential to the day-to-day operations of businesses across the world.
Priced to fit your business
BuroSIP Pricing
How SIP trunks work for you
With a range of business VoIP solutions to choose from, we help you get more from your voice calls while saving money.
Through SIP trunking, we allow you to make and receive calls via the internet, offering substantial savings on traditional landline products.
The number of calls your SIP trunks can carry is easily upgraded, expanding your business phone solution as your company grows.
But what exactly is a SIP Trunk?
The clue lies in the name:
- SIP: Stands for Session Initiation Protocol, which is the computer language used to send and receive calls
- Trunk: This is the connection used to make and receive calls
In other words, a SIP Trunk is simply the digital alternative to a normal phone line. SIP Trunks replace traditional landlines, enabling users to make and receive voice and video calls via the internet.
SIP Trunks can have one or more channels. The number of channels determines how many phone calls can be made or received at the same time on the network, so a SIP trunk with 10 channels can carry 10 simultaneous calls.
Key benefits of SIP/VoIP
Businesses can enjoy a wide range of benefits by upgrading their old phone service to a SIP/VoIP business phone line. For instance:
Easily grow your phone system: SIP/VoIP can be easily scaled with your business. Whether you’re moving to a larger office or expanding your team, you can add more handsets without requiring technicians to do the work for you.
Retain your existing numbers: Your current ISDN and PSTN phone numbers can be transferred over to your new SIP/VoIP-based phone system, meaning there’s no need for customers to learn a new number.
One number, multiple devices: You can have one phone number ring simultaneously on multiple devices, dramatically reducing the chances that important business calls will be missed.
Cheaper call charges: SIP/VoIP networks are simply cheaper to run than traditional phone systems, because charges for calls delivered via the internet are far lower.
A single network for voice and data: Management of voice and data is simplified and costs are reduced because both services are delivered via the same network.
Access key features wherever you are: Your phone system’s features can be accessed anywhere you have a broadband connection, empowering remote workers and field-based agents to stay connected wherever they are.
About Us
Founded by entrepreneurs with over 100 years of collective IT industry experience, Buroserv is an Australian owned and operated ICT provider for any small to enterprise-level business.
Buroserv has emerged as one of Australia’s fastest-growing service providers for good reason, with a proven track record of delivering innovative whole-of-business telecommunication solutions including Voice, Mobility, Data and Internet, Managed Services and Cloud Services for business of all sizes.
Frequently Asked Questions
VoIP is a term that describes the process of making phone calls via the Internet, rather than through traditional cabled telephone lines. Instead of using the public switched telephone network, it transmits voice packets through data connectivity.
SIP is the protocol used to support and control most (but not all) VoIP systems. Voice, video and messaging sessions are initiated, maintained and terminated through SIP protocols, which are typically delivered by a hosted unified communications provider.
A business VoIP service offers additional features such as support for multiple telephone numbers (direct in dial) and simultaneous calls. They are also compatible with business phone systems (PBXs) and offer a wider range of configuration options.
When you are a business looking for a VoIP provider it's important to choose a supplier that offers a high level of customer support. Downtime can mean a significant loss of revenue so you need a VoIP provider that's easy to contact and responsive. Buroserv's average time to answer support calls is less than 30 seconds and we've been providing VoIP services for over a decade.
A SIP trunk is a 'virtual' phone line that replaces the physical lines used to connect legacy phone systems. It works the same way as a physical phone line, but connects over the Internet instead of a dedicated cable.
