VoIP and SIP
VoIP is the internet-enabled alternative to making regular landline calls, while SIP is the protocol that allows it to happen. Together, they form a powerful communications technology that’s become essential to the day-to-day operations of businesses across the world.
Business Voice Solutions
Whatever your voice needs: single telephone line, cloud-based phone system, Microsoft Teams integrated system, Buroserv has a VoIP solution to suit.
What are business mobile phone plans?
The National Broadband Network (NBN) is a federal government-sponsored project to provide every home and business in Australia with a fast, affordable internet connection. We help you access the NBN with service plans tailored to your business needs.
Choose a 1300 or 1800 inbound business phone number to give nationwide credibility to your business.
Convert your outdated PSTN or ISDN service and consolidate your voice spend to decrease costs.
Use Microsoft Teams to replace your existing phone system to improve collaboration and productivity.
SIP trunks compatible with major brands of phone system.
Integrate Microsoft Teams into your business phone solution
Do you use Microsoft Teams? Do you wish you could use it to make and receive external voice calls?
Buroserv can make that happen. Incorporating SIP trunks and our advanced VoIP platform allows you to boost productivity while cutting your voice spend. Plus, you can take advantage of our managed voice recording service — capable of capturing all of your calls without any on-site equipment — to assist with training, customer excellence and regulatory requirements.
How SIP trunks work for you
With a range of business VoIP solutions to choose from, we help you get more from your voice calls while saving money.
Through SIP trunking, we allow you to make and receive calls via the internet, offering substantial savings on traditional landline products.
The number of calls your SIP trunks can carry is easily upgraded, expanding your business phone solution as your company grows.
But what exactly is a SIP Trunk? The clue lies in the name:
- SIP: Stands for Session Initiation Protocol, which is the computer language used to send and receive calls
- Trunk: This is the connection used to make and receive calls
In other words, a SIP Trunk is simply the digital alternative to a normal phone line. SIP Trunks replace traditional landlines, enabling users to make and receive voice and video calls via the internet.
SIP Trunks can have one or more channels. The number of channels determines how many phone calls can be made or received at the same time on the network, so a SIP trunk with 10 channels can carry 10 simultaneous calls.
Key benefits of SIP/VoIP
Businesses can enjoy a wide range of benefits by upgrading their old phone service to a SIP/VoIP business phone line. For instance:
- Easily grow your phone system: SIP/VoIP can be easily scaled with your business. Whether you’re moving to a larger office or expanding your team, you can add more handsets without requiring technicians to do the work for you.
- Retain your existing numbers: Your current ISDN and PSTN phone numbers can be transferred over to your new SIP/VoIP-based phone system, meaning there’s no need for customers to learn a new number.
- One number, multiple devices: You can have one phone number ring simultaneously on multiple devices, dramatically reducing the chances that important business calls will be missed.
- Cheaper call charges: SIP/VoIP networks are simply cheaper to run than traditional phone systems, because charges for calls delivered via the internet are far lower.
- A single network for voice and data: Management of voice and data is simplified and costs are reduced because both services are delivered via the same network.
- Access key features wherever you are: Your phone system’s features can be accessed anywhere you have a broadband connection, empowering remote workers and field-based agents to stay connected wherever they are.
What our clients say
Frequently Asked Questions
Bring your own phone or device. Pay only for the voice calls and data you need.
You get to a pool of voice and data allowances to be shared across your workforce. Avoid having to pay excess charges for high-usage individuals by allowing them to make use of the unused allowances of other staff.
Using your own device allows you to save money on your business mobile phone plan, while also giving you access to a wider range of phone purchasing options.
For use in tablets, modems and other devices that don’t typically need to make calls: save money with a data-only SIM.