VoIP and SIP
VoIP is the internet-enabled alternative to making regular landline calls, while SIP is the protocol that allows it to happen. Together, they form a powerful communications technology that’s become essential to the day-to-day operations of businesses across the world.
Priced to fit your business
How SIP trunks work for you
With a range of business VoIP solutions to choose from, we help you get more from your voice calls while saving money.
Through SIP trunking, we allow you to make and receive calls via the internet, offering substantial savings on traditional landline products.
The number of calls your SIP trunks can carry is easily upgraded, expanding your business phone solution as your company grows.
But what exactly is a SIP Trunk?
The clue lies in the name:
SIP: Stands for Session Initiation Protocol, which is the computer language used to send and receive calls
Trunk: This is the connection used to make and receive calls
In other words, a SIP Trunk is simply the digital alternative to a normal phone line. SIP Trunks replace traditional landlines, enabling users to make and receive voice and video calls via the internet.
SIP Trunks can have one or more channels. The number of channels determines how many phone calls can be made or received at the same time on the network, so a SIP trunk with 10 channels can carry 10 simultaneous calls.
Key benefits of SIP/VoIP
Businesses can enjoy a wide range of benefits by upgrading their old phone service to a SIP/VoIP business phone line. For instance:
Founded by entrepreneurs with over 100 years of collective IT industry experience, Buroserv is an Australian owned and operated ICT provider for any small to enterprise-level business.
Buroserv has emerged as one of Australia’s fastest-growing service providers for good reason, with a proven track record of delivering innovative whole-of-business telecommunication solutions including Voice, Mobility, Data and Internet, Managed Services and Cloud Services for business of all sizes.
Frequently Asked Questions
VoIP is a term that describes the process of making phone calls via the Internet, rather than through traditional cabled telephone lines. Instead of using the public switched telephone network, it transmits voice packets through data connectivity.
SIP is the protocol used to support and control most (but not all) VoIP systems. Voice, video and messaging sessions are initiated, maintained and terminated through SIP protocols, which are typically delivered by a hosted unified communications provider.
A business VoIP service offers additional features such as support for multiple telephone numbers (direct in dial) and simultaneous calls. They are also compatible with business phone systems (PBXs) and offer a wider range of configuration options.
When you are a business looking for a VoIP provider it's important to choose a supplier that offers a high level of customer support. Downtime can mean a significant loss of revenue so you need a VoIP provider that's easy to contact and responsive. Buroserv's average time to answer support calls is less than 30 seconds and we've been providing VoIP services for over a decade.
A SIP trunk is a 'virtual' phone line that replaces the physical lines used to connect legacy phone systems. It works the same way as a physical phone line, but connects over the Internet instead of a dedicated cable.