We are a carrier neutral provider of Tier 1 & Tier 2 providers to corporates in Australia & overseas businesses.
We build phone systems in Australia & overseas, we custom build telephony that traditional carriers don’t touch.
We also Project Manage some large blue chips such as McDonald’s, Red Rooster, Oporto, 7-11.
Our founders Jim and Ant had a previous relationship with John & Lakshman via Unitel from 2004. As soon as they started Buroserv in 2009, we jumped at the chance to put their business with them direct. I feel we are on this journey together; we are a loyal client & the guys are legitimate business owners.
The telco world presents some really challenging situations where you need a number of key people to nut out the problem & find a solution quickly.
We see some terrible behind the scenes situations created by the carrier giants, & we mop up the mess to save our clients numbers or data from being disconnected & to reduce downtime.
The forced ISDN shutdown – One of the top 4 worst business experiences in my 15 years trading.
I have to say 5 Buroserv staff helped in ways I will always be thankful for helping me get through the terrible situation we were presented with only 5 weeks’ notice to save our clients numbers & build new phone systems. The 5 people that helped most when I needed you were Dhirendra, John Green, Amir, Dean, Phill & we got a desired result I doubt other telcos could have. This was as bad as I have ever seen it.
I had a client with a very random inbound issue in Salt Lake City for the end user in Texas. It took 3 people at Buro to implement a bypass of the Salt lake City USA carrier & as a result we won the IVR build for Virgin Velocity to validate credit cards. Thanks Buroserv
Special rate negotiation. Any reseller with Buro will have a standard rate pack but if you have a deal you want to win chat with your AM, let them take it to the powers that be & it’s likely they can come to the party for a special rate to help you win a deal. Buro are flexible unlike any other wholesaler & we deal with a lot of other providers for different reasons. Buro are the best.
We are passionate about what we do, and it is this passion that drives us in our pursuit to become Australia’s leading service provider for businesses, from small to enterprise.